Privacy Policy

We collect information you provide directly and information generated when you use the site:

• Account & contact details: name, email, and optional phone number when you request support or submit forms.
• Service and booking records: requests you send, session preferences, and related correspondence.
• Device & usage data: IP address, browser type, referring pages, approximate location (derived from IP), and interaction events.
• Cookies and similar technologies: used to operate core features, remember choices, and measure performance.

We aim to minimize data collection to what is relevant for providing and improving the service.

We use information to:

• Provide, operate, and maintain the website and requested services.
• Respond to messages, support requests, and administrative communications.
• Improve usability, security, and performance through analytics and diagnostics.
• Prevent fraud, abuse, or security incidents, and enforce our terms.
• Comply with legal obligations and respond to lawful requests.

We do not sell personal information.

Cookies are small text files stored on your device. We use:

You can manage cookie preferences using the site’s cookie controls (typically shown as a banner or settings panel).

Depending on your location, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion, restriction, or objection to certain processing.
• Request a copy (portability/export) of your information where applicable.
• Withdraw consent for optional processing (like non-essential cookies) where processing is based on consent.

To exercise rights, contact us at [email protected].

We may process information in countries other than where you live. When we transfer information internationally, we use appropriate safeguards designed to protect your information in line with applicable law.

Safeguards may include contractual protections, security controls, and access limitation practices.

We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

We use reasonable technical and organizational measures to protect information; however, no method of transmission or storage is 100% secure.

Our services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

We may update this policy from time to time. If we make changes, we will update the “Last updated” date above and may provide additional notice where required.